The following terms and conditions (“Conditions of Sale”) are adopted by Breitling USA Inc. A corporation organized under the laws of Connecticut and having its corporate headquarters at Hangar 7, 206 Danbury Road, Wilton, CT. 06897. These Conditions of Sale are made available as provided on this Website and shall apply to all sales of products that you (the “Customer”) may order from Breitling USA, Inc., (“Breitling” or referred to as “we”) either (a) by phone to Breitling Customer Service at (203) 762-1180 or (b) on Breitling’s Website, at: “www.breitling.com” (the “Website”).
These Conditions of Sale apply only to sales made through this website or through Breitling Customer Service. Sales conducted through Breitling retail boutiques are not subject to these Conditions of Sale.
The Conditions of Sale applicable to any order placed through this website are those in force at the time that an order is placed. When you check the “I Accept” box at the order confirmation section of the website, you indicate your acceptance of these Conditions of Sale. If you refuse to accept these Conditions of Sale, you will not be permitted to order products from the Website.
Breitling may modify the Conditions of Sale from time to time, within its independent discretion. If you are placing an order through the Website, then by checking the “I Accept” box and placing your order, you will be agreeing to be bound by the Conditions of Sale as may be modified from time to time.
Only individuals who (a) have reached the age of majority (eighteen in most states), (b) are citizens or residents living in the continental United States of America, Alaska, Hawaii or the District of Columbia may order products through the Website. If you are under the age of majority or otherwise unable lawfully to enter into a contract, you must have your parent or guardian place an order on your behalf and agree to these Conditions of Sale. Any orders placed in violation of this provision shall be null and void.
By placing an order through the Website, you represent that you are a true end-user of the product and will not deliver, sell or otherwise distribute Breitling products or purchase Breitling products for commercial purposes. If Breitling believes, in its sole discretion, that an order would violate the terms of the preceding sentence or that Customer is engaging in purchasing goods for re-sale, then Breitling may refuse such order.
All orders placed through the website are subject to availability and acceptance by Breitling.
Breitling reserves the right to change the assortment of items on the website and may limit from time to time the quantity of products that may be ordered by a Customer in a single buying session. Currently, orders may not exceed five (5) timepieces.
The product pages of the website can provide you with information regarding products that are currently available for sale. You may also call the Customer Service Center (203) 762-1180 and a Breitling representative will provide you with further information as to product availability and assist you with your order.
In order to place an order through the website, you must register and create an online account on the website. In order to register an online account you will be required to provide correct personal information including your name, phone number, e-mail address, and confirm that you have reached the age of majority.
Should any of the information you provide change, please log in to your account and update such information directly on the website, inform Customer Service or notify Breitling at the following e-mail address: firstname.lastname@example.org. Moreover, in the event that Breitling believes that a third party may have breached your registration, password and/or account login, Breitling shall suspend or terminate the account and notify you by email or telephone.
If you are ordering on the website, orders will be processed as follows: Once you have chosen a product, click on the “Add to Your Order” button to place this product in your shopping bag. You may then decide to continue shopping for other products and add them to your order or proceed to “checkout” by clicking on this button. You may also remove one or several products you have selected by clicking on "Delete" next to the chosen product in the order. When you have finished please review your order, check the box next to “I accept” to indicate your agreement to be bound by these Conditions of Sale, then click on the "Confirm order" button on the website to complete and finalize your order.
When placing an order through the website, you will be required to provide other personal information, including: shipping address, billing address and payment details. You warrant that all personal information given to Breitling is correct. Breitling or its third party providers may collect additional information for security and anti-fraud purposes.
At any time, Breitling reserves the right to refuse, cancel and terminate orders. For example, Breitling may refuse, terminate or cancel your order if there is an ongoing dispute concerning payment of a prior order or if Breitling suspects, in its sole discretion or have otherwise violated these Conditions of Sale.
All prices shown on the product pages of the website are in U.S. Dollars.
Breitling reserves the right to modify prices and delivery costs at any time without prior notice. The price of a product and delivery costs displayed on the website or quoted by the Customer Contact Center, at the time Breitling provides you with a Confirmation of Order, will be honored by Breitling.
Actual shipping costs and any applicable sales & use taxes will be reflected on your order page before you are asked to confirm and place your order (in the case of a website order), and will also appear on your Confirmation of Order and invoice (if you choose to receive an invoice). Delivery costs, if any, are described in the shipping policy set forth below. Sales and use taxes will vary based on the location to which products are being shipped. Delivery costs and sales and use taxes are not stated on the product pages but will be added to the product price after you have chosen your delivery options.
The actual sales tax associated with your purchase will be calculated at the time your order is to be shipped, at which point you will receive a Confirmation of Order.
You should carefully check all details before placing your order through the website, including without limitation the particulars of each sale, which will be provided to you at check-out on the website.
Breitling accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Cards issued by banks domiciled outside the United States of America will not be accepted.
When ordering on the website, you will need to enter your payment details on the appropriate form.
All credit/debit card holders are subject to validation and authorization by the issuer of the card. If the issuer of your card refuses to authorize payment to Breitling, you will need to contact your card issuer directly to solve this problem, and Breitling will not be liable for any delay or non-delivery.
In order to process your order, we, PayPal or a third party credit card processor, may perform a pre-authorization of your credit card. The amount of your purchase will be blocked on your credit card until your order is shipped to the shipping address you have provided to Breitling, at which time, you will be sent an Order Confirmation and your credit card will be charged the purchase price plus any taxes and shipping. By submitting an offer to purchase products on the Breitling website, you expressly authorize Breitling, PayPal or a third party credit card processor, to perform such credit card pre-authorization and, where Breitling deems necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.
In order to secure your transaction and prevent fraud, Breitling will perform a credit card and anti-fraud check. By placing your order, you will be deemed to have authorized Breitling or its credit card processor, to perform such checks and, where Breitling deems necessary, from time to time to transmit or obtain information that you have provided to Breitling about you in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize a particular purchase transaction.
Once you have placed your order through the Customer Contact Center or on the website, you will receive an Acknowledgement of Order by fax or email confirming the details of your order. This Acknowledgement of Order will contain an Order Number created by Breitling. Please make sure that you save this Order Number for future enquiries. This Acknowledgement of Order is not an acceptance of your order. Following the transmission of the Acknowledgement of Order, Breitling will conduct its security and anti-fraud checks and then process your order.
Upon shipment of your order, following completion by Breitling of its anti-fraud and security checks, Breitling will send you by email the Confirmation of Order which will constitute the acceptance of your order by Breitling and indicate the existence of a final and binding sales contract.
Bracelet adjustment is available on certain watches. If you require a watch bracelet adjustment, the removed links will be returned to you and included in the delivery package.
We only accept orders for delivery to addresses in the continental United States, District of Columbia, Alaska & Hawaii. Please note that Breitling does not ship to Post Office boxes, military addresses or to hotels.
In addition, in specific areas, we offer the option of having the watch delivered to a nearby authorized Breitling dealer location of your choice so that the functions of your timepiece can be explained by a trained professional and for the bracelet to be sized to your wrist. When you pick up your watch, please bring a copy of the online receipt and an official identification such as a driver’s license or passport.
We will use reasonable efforts to ensure the following estimated delivery times from the date of your order if product is available:
Once payment is cleared, overnight delivery shall be made if order is completed prior to 2 pm Eastern Time Monday through Friday (excluding Breitling designated holidays and/or closings for any reason) and will be free of charge.
Please note that in exceptional cases, express delivery may be delayed if you have requested bracelet adjustment or engraving. In such cases, the Customer Contact Center will contact you to propose other arrangements.
Each delivery package will contain, in addition to your purchased product: (i) all accessories, if any, (ii) a thank you card; (iii) the document holder including the Product Manual, as applicable, and the Certificate of Authenticity and Warranty Card; (iv) These Conditions of Sale; (v) the return form and pre-paid return label; and (vi) the packing slip without price.
When ordering products on the website, you, will have the option to choose whether you wish to receive an invoice to your billing address by regular mail, unless you instruct us otherwise.
Breitling insures purchases during the time they are in transit until they are delivered to you. We require a signature by an adult to confirm your acceptance of each product delivered, at which point, responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) shall be evidence of delivery and fulfillment of the sale by Breitling and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.
We do not accept returns for cash unless the item you purchased is defective (see below). However, we will allow you to exchange products purchased on the website for a merchandise credit so long as the item is returned within thirty (30) days following receipt, but subject to the further terms and conditions set forth below.
If a Customer or Gift Recipient wishes to exchange a product, then such person must comply with the following steps:
i) Call the Customer Contact Center at (203) 762-1180 to request a Return Authorization Number. This number is required prior to returning any product to Breitling,
ii) Fill out the required information, list the applicable Return Authorization Number on the return form and sign it,
iii) Include the completed return form with the product, all its accessories, the Product Manual, the Certificate of Authenticity, the Warranty Card and all other documents, in its original box and delivery package, in order to receive full credit.
iv) Seal the delivery package and affix the pre-paid delivery label to it,
v) Bring the package to any FedEx location or call FedEx to arrange pick-up.
vi) Charges will apply if all contents are not returned and you shall be responsible for the cost of insuring and shipping the product (unless it is found to be defective) back to Breitling.
Should the Customer or Gift Recipient decide to exchange or return a defective item within the 30-day period, Breitling and Customer, agree that Breitling maintains an interest in protecting the merchandise and will therefore purchase insurance on the returned merchandise. Breitling is under no obligation to do so but will take this initiative for the Customer's convenience so long as you comply with the above procedures.
The Customer must keep a proof of return shipment and Breitling accepts no liability in the event that such proof cannot be produced. Only merchandise received by Breitling, at the address below, will be eligible for an exchange or refund if found to be defective:
BUSA Inc., 206 Danbury Road, Wilton, CT 06897.
Upon receiving a watch for exchange, Breitling will verify that the product satisfies the conditions to permit an exchange and, if so, will then proceed with the applicable exchange.
In order to accept an exchange, a Breitling product must be returned in the exact same condition as received by the Customer, (new and unused condition) with packaging in the same condition in which the item was received, with all protective materials in place and tags and stickers attached to them. Breitling will not accept any exchange if the product shows signs of wear, or has been used or altered from its original condition in any way.
Engraved or embossed products cannot be returned for exchange or refund.
Watch bracelets that have been adjusted at the Customer’s request must be returned with the exact same number of links as in the original delivery package.
All watches returned for exchange shall be subject to strict inspection by Breitling to ensure that the returned products satisfy these requirements. If the products do not satisfy the above standards, Breitling will refuse the exchange, and the products will be sent back to the Customer. If the product satisfies the above requirements, Breitling will proceed with the exchange.
Except for delivery of a defective product, initial shipping charges will not be refunded to the Customer. In the case of a return to Breitling’s distribution center which satisfies the above conditions, Breitling will use best efforts to issue a merchandise credit to the Customer no later than fourteen (14) days after receipt of the returned item by Breitling.
Please note that a Customer may not exchange a product purchased online to a Breitling retail boutique and no merchandise credit can be issued. Boutique merchandise credits can only be applied to products purchased in a retail boutique and cannot be applied to products purchased through the website.
Customers and Gift Recipients may be permitted to exchange a product purchased on the website for another Breitling product if the product to be exchanged satisfies the conditions of the above policy in 14.2.
Breitling will send an invoice to the Customer which specifies the value of the returned product, the price of the item for which the original product has been exchanged and the difference to be paid by Customer or the amount that the Customer is entitled to receive, as indicated below.
Should a product be returned for exchange to the Breitling distribution center by a Customer, the Customer will be entitled to receive a refund of the price difference if the product to be exchanged is more expensive than the desired Breitling product. A Gift Recipient who instead chooses to proceed through the distribution center should follow the procedures set forth in the above described return process.
Breitling exercises caution in ensuring that its products strictly comply with our quality criteria and that they have passed all our controls, both technical and aesthetic.
If nevertheless you receive a product, which seems to be damaged, you may return it to Breitling in accordance with the exchange policy. Upon receipt, Breitling may classify the returned product as defective. Please note that items that are damaged as a result of wear and tear are not considered to be defective.
If your product is declared as defective by Breitling, the following solutions will be proposed to the Customer:
i) Breitling will send you the same product in the exact same size, subject to availability,
ii) Breitling will propose an exchange for another Breitling product if of equivalent or higher value, in which case the initial price will be deducted and you will be required to pay only the difference, or
iii) You may request a refund of the full price of your initial purchase but only for a product that is found to be defective by Breitling.
For any repair inquiries, please contact Customer Service at (203) 762-1180 or go to http://www.breitling.com/en/service/.
If you purchase a Breitling product as a gift for a Gift Recipient, you will have the option to choose whether you wish to receive an invoice. If you choose to receive an invoice, Breitling will send such invoice to your billing address by regular mail.
WHILE BREITLING ENDEAVOURS TO VERIFY THE ACCURACY OF ANY INFORMATION IT PLACES ON THE WEBSITE, OR IN ADVERTISEMENT, IT MAKES NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE ACCURACY, RELIABILTY AND COMPLETENESS OF SUCH INFORMATION. BREITLING DOES NOT CONFIRM THE PRICE OF A BREITLING PRODUCT UNTIL A CONFIRMATION OF ORDER HAS BEEN ISSUED BY BREITLING, INDICATING THE EXISTENCE OF A BINDING SALES CONTRACT. IF A BREITLING PRODUCT’S CORRECT PRICE IS HIGHER THAN THE PRICE POSTED ON OUR WEBSITE, THEN BREITLING WILL EITHER CONTACT THE CUSTOMER FOR INSTRUCTIONS BEFORE SHIPPING THE ORDER OR CANCEL THE ORDER AND NOTIFY YOU OF SUCH CANCELLATION.
WHILE EVERY EFFORT WILL BE MADE TO ENSURE THAT THE DESCRIPTIONS, PHOTOGRAPHS OR GRAPHICAL REPRESENTATIONS OF THE BREITLING PRODUCTS DISPLAYED ON THE WEBSITE OR IN A CATALOG ARE AS ACCURATE AS POSSIBLE, BREITLING DOES NOT WARRANT THAT SUCH MATERIALS OR OTHER CONTENT IS ERROR-FREE, WHETHER AS A RESULT OF INACCURACY, OMISSION, OBSOLESCENCE OR OTHERWISE. ACCORDINGLY, THE CUSTOMER’S SOLE REMEDY IN THE EVENT OF ANY SUCH ERROR IS TO RETURN THE PRODUCT AS SET FORTH IN OUR RETURN POLICY.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
The Conditions of Sale shall be governed by and construed in accordance with the laws of the State of Connecticut, without reference to conflict of law’s provisions. Any dispute, controversy or claim arising out of or in relation to the Conditions of Sale, including the validity, invalidity, breach or termination thereof or any Breitling product purchased through the website will be resolved by the courts of the state of Connecticut in Fairfield County, except that a Customer may assert claims in small claims court if your claims qualify.
Last Revised: March, 2015
Breitling grants you a limited license to access and to make personal use of this Site and not to download or modify it, or any portion of it, except with the express written consent of Breitling. This license does not include any commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of Breitling.com or its contents; or any use of data mining or similar data gathering tools. The Site or any portion of the Site may not be reproduced, visited, duplicated, copied, resold, or otherwise exploited for any commercial purpose without the express written consent of Breitling. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Breitling and its affiliates without the express written consent of Breitling. Any unauthorized use terminates the license granted by Breitling for you to utilize or to access the Site.
Should you utilize the “My Breitling Made-to-Measure” feature of this Site, this Tool is for your personal, noncommercial use and is intended for informational and entertainment purposes only. Breitling grants you a limited, personal, non-exclusive, noncommercial, revocable, non-assignable and nontransferable license to use Made to Measure to create a derivative work using our copyrighted works on Made to Measure as required for the purpose of creating an image of a Breitling watch of your choice (the “Image”), provided that: 1) you do not use the Image in a manner that suggests an association between you and Breitling; 2) you do not modify the Image and do not allow or aid or abet any third party to modify the Image; 3) you do not modify, frame, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly display, disseminate, distribute, broadcast, retransmit, circulate to any third party or any third party website, or otherwise use the Image in any way for public or commercial purpose or any other purpose except as expressly permitted by these Terms and Conditions or in writing by Breitling. Breitling grants you a limited, personal, non-exclusive, noncommercial, revocable, non-assignable and nontransferable license to: 1) Print the Image using the Print facility on Made to Measure; 2) Email the image using the Email facility on Made to Measure; and 3) Share the Image on the following social media websites using the Share facility on Made to Measure: Facebook, Twitter, Google+, Stumbleupon, Tumblr, Pinterest, Digg and Delicious – in every case, for your personal, noncommercial use. Breitling expressly prohibits the reproduction, distribution, public display or creation of derivative works for any commercial purpose (including but not limited to the sale of Breitling or other watches) and for any purpose, through any method, in any medium, or using any method other than those expressly set forth in these Terms and Conditions.
All names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Site are trademarks of Breitling or its licensors, sponsors or suppliers and are protected by trademark laws. The trademarks may not be used in any manner that is likely to cause confusion to, or in any manner that disparages or discredits, Breitling its partners or Affiliates. Breitling and its logo are, without limitation, among the registered trademarks of Breitling and its Affiliates. Infringement of any Breitling trademark or other intellectual property is not permitted.
All content including product designs (including any and all collateral materials relating thereto) included on this Site are owned by Breitling and/or its licensors and protected by copyright laws and/or design patents, including images, photographs and designs included in the “Made-to-Measure” feature of the website. You agree not to reproduce, use, display, retransmit, modify, distribute, disseminate, sell, publish, create derivative works of, broadcast, circulate, display or in any way exploit any such content, whether by email or by any other means, for any purpose other than for your personal, non-commercial use as set forth herein. You are not allowed to use any of Breitling’s product designs without first obtaining its express written consent.
Breitling attempts to be as accurate as possible in its product descriptions. However, Breitling does not warrant that products and price descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. The prices stated for the United States on this Site are U.S. mainland prices only. We do not ship outside of the United States.
Breitling does not knowingly request or collect personally identifiable information online from any person under the age of thirteen. If you are under the age of thirteen, you are not permitted to use the Website or its services.
Users may submit suggestions, ideas, comments, questions, or other information, to Breitling’s Customer Service Department so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. If you do submit material, you automatically grant Breitling and its Affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media throughout the world. Breitling has the right but not the obligation to monitor and edit or remove any activity or content. Breitling takes no responsibility and assumes no liability for any content shared by you or any third party through the Site.
You agree to indemnify Breitling and its Affiliates against all damages, liabilities, costs, charges and expenses, including reasonable attorneys’ fees, that Breitling may incur as a result of your breach of any of these Terms & Conditions or any claims brought against Breitling and/or its Affiliates relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.
This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut, without giving effect to its conflict of law rules and applicable U.S. federal law. In the event of any dispute hereunder, you and Breitling consent to the exclusive jurisdiction and venue of the courts of the State of Connecticut in Fairfield County or the Federal courts of the United States of America located in the District of Connecticut (as permitted by law). The parties expressly disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods.
Breitling shall have no liability for any delay or failure in carrying out its obligations to any customer for reasons beyond Breitling’s control, including without limitation, acts of God, war or terrorism, natural disasters, charges in or compliance with laws, regulations or governmental policies and shortages of supplies and services. Breitling may extend delivery of an order so affected without liability to the customer except for the return of any payment made by the customer to Breitling with respect to any undelivered portion of the order so canceled.
© BREITLING USA INC. 2015.
Breitling USA Inc. (“Breitling”) is a corporation organized under the laws of Connecticut with its headquarters at Hangar 7, 206 Danbury Road, Wilton, CT 06897. Breitling is a commonly-owned affiliate of Breitling SA, a corporation organized under the laws of Switzerland.
Automatic Information: For each visitor to our Site, our server automatically recognizes information regarding the customer’s domain name (or that of the visitor’s access provider) but not the email address. We may also automatically collect other non-personal information such as the type of browser you are using, the address of the website from which your visit originated, the operating system you are using, the domain name of your internet service provider, the pages you visit on the Site and the duration of your visit.
Use of Personal Information:
We are not in the business of selling or renting any information about our customers to any third party. We share customer information only on a limited basis and with our parent company and affiliates. We share it on a limited basis with agents we use from time to time to send postal mail and email, remove repetitive information from customer lists, analyze data, provide marketing assistance, and provide customer service. Unless you instruct us not to, we use information about our customers for the specific purpose for which it was volunteered which may include:
Sometimes we also send offers to selected groups of Breitling customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not wish to receive such mailings and email updates, or otherwise wish to remove your name from our list, please contact us at the address or email as provided below.
Personal information collected will be stored and processed in the United States and Switzerland and where Breitling and its affiliates, Parent or Agents maintain facilities.
Joint Use of Personal Information:
The following information will be used jointly by Breitling and by the credit card processing company and your credit card company to process payment of your order, and by other companies to handle credit checks and fraud prevention:
Your credit card company is responsible for their use of your personal information and should be contacted directly with regard to any matter regarding their use of your personal information.
You can make changes by contacting Breitling using the contact information provided below.
Breitling is concerned about the privacy protection of children who access the internet, and we comply with the Children’s Online Privacy Protection Act (COPPA). Accordingly, the Site is not intended for use by anyone under the age of 13 without the supervision of a parent or guardian, and we do not knowingly collect Information from anyone under 13 years of age without the consent of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, you may rely on your parent or guardian to assist you.
Breitling is committed to offering our customers a safe and secure environment. Our servers utilize SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Netscape Navigator, Microsoft Internet Explorer or AOL, you can help ensure that your personal identifiable information is unavailable to unauthorized users and processed confidentially. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
If you are a California resident, you have the right to receive: a) information identifying any third party company(ies) to whom Breitling may have disclosed, within the past year, Personal Information (as defined herein) pertaining to you and your family for that company's direct marketing purposes; and b) a description of the categories of Personal Information disclosed. To obtain such information, please email your request to the contact email address for customer service provided below.
Note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit. In this context. Like many websites and online services, Breitling currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit http://www.allaboutdnt.com.
In addition, note that third parties may collect personal information about your online activities over time and across different websites when you visit our websites or other online websites and services.
© Breitling USA INC. 2015 Last Updated: March 9, 2015.