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BLOCKCHAIN
DIGITAL PASSPORT ON BLOCKCHAIN
Know more about my digital passport secured by blockchain
As of October 2020 Breitling, is expanding its digital passport secured by blockchain from the Top Time to its entire collection.
This private digital passport features a digital certificate of ownership, bringing considerable added value to Breitling owners as it is empowering them to engage with Breitling as they wish, under full anonymity.
As of Mid-January 2021, the digital passport and all its benefits will be extended to previously produced Breitling watches. We will also offer on-demand digital passport generation for watches that are not currently covered based on the information that the brand currently has through time; in this case an online registration or a Boutique visit will be necessary.
For more details, please click HERE.
See also: How to claim my digital passport?
What are the benefits of my digital passport?
The Breitling digital passport brings Traceability, Transparency, and Tradability.
Traceability since it allows to access key information related to your watch, including product information, warranty status and full history. The digital passport provides visibility on your Breitling watch lifecycle, from the moment it is sold. Therefore, it records the service that your watch will receive, all the care to ensure its optimal functioning throughout time. Which, as in the case of a car, increases the value of your watch, should you would like to resell it, an option for which Breitling will soon provide a solution, setting up a secured market place with embedded valuation via the blockchain technology.
Transparency as it enables you to engage in a one-to-one anonymous conversation with your Breitling Squad and benefit from all the brand’s services.
Tradability as you can transfer your current ownership to the new owner of your watch via a simple and secured blockchain transaction.
Additionally, all relevant documents to your watch will be included in your digital passport from the COSC certificate to the chronometer certification of the movement to the warranty information pertaining to the watch.
For more details on your benefits, please click HERE.
See also: How to claim my digital passport?
How to claim my Breitling digital passport?
It could not be simpler: one scan, one click.
Indeed, one scan of the QR code on the validated warranty card of your new Breitling watch with your mobile device brings up the dedicated landing page on Breitling website (or WeChat mini program specifically in China) where one click on the “GET MY CERTIFICATE” button allows you to download the unique encrypted wallet to securely claim the digital certificate of ownership that will warrant the digital passport of your watch.
For previously produced Breitling watches, you can claim your digital passport by a manual identification step, that you can access from your private Breitling account.
Buy on Breitling.com
Financing
Is it possible to ask for giftwrapping?
Make that special occasion even more memorable with complimentary gift wrapping, offered with all watch orders through the Breitling website. When opting in to our free gift wrapping, you can also choose to include a personalised gift message with your order.
What is a pre-order and in how long time will my product be delivered?
The deposit amount shall be thirty percent (30%) of the purchase price of the watch. If the watch is not yet in stock, you should expect to have it shipped within the next six (6) months after the pre-order has been placed.You acknowledge that Breitling may not be able to fulfil your pre-order. If this were the case, Breitling will inform you hereof by email and will credit back on your credit or debit card account the down payment made at the time of pre-order. You will not be entitled to any compensation or remedy in case of cancellation by Breitling of your pre-order, whatever the reason.
WARRANTY
Is the warranty extended after a service or repair ?
Is my Breitling covered under warranty? How long does the warranty last?
All Breitling watches are covered by an international warranty valid for two years after purchase, except for watches with a mechanical manufacture movement, which are covered during 5 years (provided that water resistance tests are performed every 2 years following the date of purchase by an authorized Breitling service center).
The warranty coverage applies to any manufacturing defect, within the frame of the warranty conditions, and entails that Breitling will take any corrective action that is necessary to ensure the watch performs as per standard.
See the detailed warranty conditions HERE Under SERVICE > INTERNATIONAL WARRANTY Additionally, all work performed by an authorized Breitling service center, and mentioned on the corresponding invoice/delivery note, is under warranty during the amount of time mentioned on the invoice
How can I be sure I am buying a genuine Breitling watch?
All Breitling watches sold at our authorized stores are authentic. The Breitling boutiques and authorized retailers are listed HERE.
Beyond that, the safest way to identify an authentic Breitling is handing it to an expert, for example an authorized Breitling store or service center. Since the year 2000, all Breitling watches carry a unique identification number: their serial number, which can be checked within the Breitling network against the model reference of the watch.
Also see: What is a serial number? / What is a reference number?
#BreitlingSelect
Can I cancel my subscription?
Following your initial registration to #BreitlingSelect, you have the right to cancel your subscription within 10 business days.
After that period, the subscription service will run for 12 months.
The cancelation will be effective only when you have sent back the first watch you have received, and once we confirm it meets our return quality criteria defined in #BreitlingSelect Terms and Conditions.
Once we have confirmed that your returned watch meets our quality criteria, Breitling will cancel your subscription to #BreitlingSelect and proceed to refund your subscription fee and your first monthly fee onto the credit card that was used in the checkout process.
To cancel your subscription, please contact us.
What are the special offers that I will get from Breitling to purchase a watch?
Starting two months following your subscription to #BreitlingSelect, Breitling will make you special offers to purchase one of the watches you have enjoyed from the #BreitlingSelect collection, taking into consideration the value of your accumulated Squad Points.
Watches subject to these special offers are from the #BreitlingSelect collection.
Watches from the #BreitlingSelect collection come from a selected, dedicated assortment of fully refurbished watches to ensure the full experience of Breitling’s high-quality products.
How long will it take to receive my next watch?
After requesting your next Breitling watch online from the #BreitlingSelect collection, you’ll have to first send back your current watch within 10 business days.
Upon reception, Breitling will perform a quality check on the returned watch to confirm that it meets our quality standards as per #BreitlingSelect Terms and Conditions. This may take up to 5 business days.
Once we confirm that your previous watch meets our quality standards, we will send you your next Breitling watch.
Warranty Extension
How many times can I extend the warranty of my Breitling watch?
What are the conditions to extend the warranty of my Breitling watch?
How can I buy a warranty extension for my Breitling watch?
ABOUT MY BREITLING
What is a reference number?
A reference number is associated to each watch model, like the Navitimer 1 BO1 Chronograph 43 in red gold (reference RB0120), or the Transocean Day & Date in steel (reference A45310).
You can find the reference number on the documents handed to you with the watch at purchase, like the International Warranty certificate, or on the case-back of your watch:
See all current models with their reference numbers HERE
Under: WATCHES > ALL THE WATCHES
What is a serial number?
The serial number is an identification number that allows you to identify your watch.
Since the year 2000, this number is unique for each Breitling watch. You can find it on the documents handed to you with the watch at purchase, like the International Warranty certificate, or on the case-back of your watch:
Where do I find technical information about my Breitling?
SERVICE
What are the General Terms and Conditions of Breitling services?
How long will the service of my Breitling take?
The average delivery time is 4 weeks, plus the duration of the dispatch to and from the service center. These deadlines can vary, depending on the complexity of the intervention or the availability of spare parts.
How can I follow up on the service of my watch?
If you have registered a service request on our service platform (provided this option is available in your country) under SERVICE > MY WATCH NEEDS A SERVICE > SEND. You can follow up on the status of the service HERE under SERVICE > SERVICE STATUS.
You also may directly contact the authorized service center where you dropped off your watch for service.
USER TIPS & MAINTENANCE
Do I need to wind an automatic mechanical watch?
The movement of a mechanical watch is driven by a spring, called mainspring, which needs to be wound. This can either be done manually, using the crown, or, in the case of an automatic mechanical watch, by using the kinetic energy provided by the wearer’s movements.
However, we recommend fully winding your automatic watch as well, whenever it has stopped (for example if it hasn’t been worn during a few days) before putting it back on your wrist. Thereafter the energy provided by your movements will maintain the tension of the main spring that drives the mechanism.
To fully wind your watch, we recommend rotating the crown 40 times in a clockwise direction.
Can I go swimming with my Breitling?
In order to wear a watch while swimming, it needs to be water resistant up to 5 bars (50 m / 165 ft) at least. For diving, snorkeling and water-skiing, for example, a water resistance up to 10 bars (100 m / 330 ft) would be required.
Moreover, Breitling strongly recommends that bracelets other than metal bracelets and rubber straps not be used in water.
See further information about water resistance HERE
Under: SERVICE > USER TIPS AND MAINTEANANCE > INFORMATION ON WATER RESISTANCE
To which extent is my watch water resistant?
The water resistance of your Breitling depends on the construction of its case. However your watch needs to be regularly serviced in order to keep its original level of water resistance: this is due to the fact that the gaskets sealing the watch-case naturally dry out over time, and therefore need to be replaced. Consequently your watch should undergo a water resistance test every year and a maintenance service every 2 years.
The degree of water resistance of your Breitling is described either in meters, or in bars (1 bar~10 m = approx. 33 ft). Note: these figures reflect a technical norm and do not represent the exact depth the watch can be immersed at, while being worn. “Water resistant up to X meters” means the watch can be exposed to the pressure that it would have to sustain, if it was placed at X meters depth in a completely static environment and position. However the wearer’s movements (diving, jumping, swimming, etc…) as well as the force of the water (shower jets, river currents, etc…) can considerably increase the pressure on your watch.
You will find a table listing the level of water resistance you can expect of your watch HERE
Under: SERVICE > USER TIPS AND MAINTEANANCE > INFORMATION ON WATER RESISTANCE
DOCUMENTS & AUTHENTICATION
How much is my Breitling worth?
Our authorized Breitling service centers do not assess the current value of your timepiece. For this kind of information, we suggest turning to an expert for second hand and vintage watches, for example at a specialized auction house.
What kind of information is available about my Breitling?
The main facts concerning each current model display HERE
Under: WATCHES > ALL THE WATCHES pick the TYPE or COLLECTION, CASE, DIAL and/or REFERENCE NUMBER
Information about the service history of a watch, is only communicated to its owner. For watches purchased since the year 2000, this history can be tracked using the unique serial number of the watch.
Also see: What is a serial number?
How can I have my Breitling authenticated?
Send it to a Breitling service center or hand it to a Breitling Store. It will then be passed on to the headquarters in Switzerland and you will receive an estimate including:
- interventions to return the watch to its initial condition, if necessary (exchange of non-compliant parts),
- Certificate of Authenticity (at a cost of 505 AUD),
- other interventions proposed to restore or maintain the functions of your watch, or to enhance its aesthetics. However our Breitling service centers do not assess the current value of your timepiece. For this kind of information, we suggest turning to an expert for second hand and vintage watches, for example at a specialized auction house.
