Check your order
Enter the requested details to see the status of your order. This may take a few minutes if your order was just placed.
Browse the website, add to bag, select wrist size, follow the step-by-step process and call/email Breitling Concierge for advice at any stage on 031 547 91 83
Please contact our Breitling Concierge team for further assistance on 031 547 91 83
As a thank you for shopping with Breitling.com, we are pleased to offer customers the opportunity to receive a free gift when placing their watch order online.
You will be eligible to select an exclusive gift of your choice from our select range of lifestyle and travel accessories if you complete your order when logged into a new or existing Customer Account on Breitling.com. Your gift will be dispatched within 30 days of receiving your watch.
Please note this offer is not available when you purchase as a "Guest" online.
All gifts are subject to availability.
If we don't have the watch or strap available online, you can contact our Breitling Concierge on 031 547 91 83
Please allow 2-3 working days from when your order is confirmed. You will receive the tracking number by email once the order has been dispatched
Non-brand shipping box, Swiss Post courier, signature on delivery (or alternative in accordance with current COVID19 regulations)
Swiss Post AG is our chosen transport partner to ensure a secure and reliable delivery.
A signature will be required upon delivery to your address (or alternative in accordance with current COVID19 regulations)
We do not ship to PO Boxes.
We'll send you a shipping confirmation email once your order is ready to be dispatch, which will include a Swiss Post tracking reference and link so you can monitor the delivery progress on the Swiss Post website.
We are pleased to offer complimentary delivery to Switzerland and Liechtenstein on all Breitling orders placed on our Swiss website or through our Concierge Service on 031 547 91 83
An adult will need to sign for the package to accept the delivery (or alternative in accordiance with current COVID19 regulations)
We offer online shopping in for many countries, however before browsing please pre-select the country of delivery for the acurate information of our online service.
Currently we do not offer this service
Via the tracking number of our carrier, you are able to monitor the shipment and adjust the delivery dates if needed
Please find your locally enabled payment methods available at check-out.
Unfortunately we are unable to modify your payment method for an existing order or accept two different payment methods on a single transaction.
We hope you enjoy your new Breitling watch or strap upon delivery but if you wish to return your Breitling order for any reason, you can contact the Breitling Concierge on 031 547 91 83 to request a return within 14 days of your delivery date. We offer complimentary returns collections with Swiss Post who will provide a returns labels to be sent with the courier from your delivery address.
We are unable to accept returns purchased from Breitling.com at one of our Breitling boutiques or authorised retailers. Please contact our Breitling Concierge team on 031 547 91 83 who will be able to advise you further.
All credit/debit card holders are subject to verification, validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Breitling, you need to contact your card issuer directly to resolve the issue
Upon receiving a return, Breitling will verify that the returned Breitling Product satisfies the conditions of the return rules. Breitling will apply a strict Quality Control. If the Products do not meet Quality Control standards, Breitling will refuse the return, or offer a partial refund and the Breitling Products will be sent back to the Customer or the Gift Recipient, as applicable. If the returned Breitling Product satisfies the Quality Control, Breitling will proceed with the applicable refund. This process can take up to 14 days.