Breitling

Can I claim a free gift and how do I proceed?

To show our appreciation, we will offer an exclusive gift from our select range of lifestyle and travel accessories of your choosing for all watch purchases upon checking out through your Breitling.com account. Your chosen gift will be sent separately, approximately 45 days after you have received your order.

Which Breitling products can i order online?

All the watches and straps that reflect "Add to BAG" or "Pre-Order Now" are available for purchase online.

How quickly will I receive my order?

Please allow 2-3 business days from when your order is confirmed. Once your order has shipped, delivery will be next business day with UPS.

How will my order be delivered?

All order placed online will be delivered Next Day Air via UPS with adult signature required upon delivery.

What courier does Breitling use?

To ensure outstanding service and fast delivery, we proudly partner with UPS.

Do I need to sign for my parcel and will I receive a confirmation once my order has been delivered?

An adult signature is required for all deliveries. The delivery signature will confirm your parcel has been delivered.

Can I order to a different country than the country selected on the website?

We are only able to ship within the United States. At this time we are unable to ship to PO. Boxes, APO/FPO addresses or U.S. territories

Can I pick up my online purchase in a Breitling boutique?

(The following answer is for when this program goes live. Until then, the answer is No we are unable to) Yes, upon checkout, you may select a Breitling Boutique to ship your order to where it may be picked up upon delivery.

Can I ask my product to be delivered at a later date?

We are unable to accomodate delivery scheduling at this time.

May I change or modify the payment method, or use two different payment methods for the same order?

Unfortunately we are unable to modify your payment method for an existing order or accept two different payment methods on a single transaction.

Can I return my purchase, what is the return period and how can i return make a return?

We accept items that are unworn and in mint condition within 30 days of delivery. We are unable to accept returns after this time frame. Please contact our Breitling Customer Relations team on (866) 657- 7670 who will be able to advise you further.

Can I return my product in a Breitling Boutique or Authorised Retailer?

We are unable to accept returns purchased from Breitling.com at one of our Breitling boutiques or authorized retailers. Please contact our Breitling Customer Relations team on (866) 657- 7670 who will be able to advise you further.

What is the refund policy

Upon receiving your return, Breitling will verify that the returned product satisfies the conditions of the return policy as well as be submitted to a strict quality control process.
If the product does not meet quality control standards, Breitling will refuse the return, or offer a partial refund for the returned product.
Please allow up to 7 days from receipt of your product to our facility to process and issue your refund.