Free return

Free return

Returns

To request a free return, please contact our Customer Relations team at (203) 456-2458 or email us at info.us@breitling.com
Products must be returned within 30 days of the delivery date and meet the below qualifications to be offered a full refund.

Watches

Security tag must be attached to the watch.
Unworn and in mint condition with all protective plastic attached.
All paperwork and items included in the original package returned with the timepiece

Straps

Unworn and in mint condition with all protective plastic attached.
All paperwork and pouch included in the original package returned with the strap.

Refund

Upon receiving your return, Breitling will verify that the returned product satisfies the conditions of the return policy as well as be submitted to a strict quality control process.
If the product does not meet quality control standards, Breitling will refuse the return, or offer a partial refund for the returned product.
Please allow up to 7 days from receipt of your product to our facility to process and issue your refund.

Useful Information

Please note:

  • All Breitling returns are fully insured.
  • Only Breitling products that have been purchased via the website or through the Customer Relations Team may be returned to Breitling through this process.
  • Breitling products that have been altered in any way, customized or engraved cannot be returned to Breitling for a refund.

For full details on shipping, please see the GENERAL CONDITIONS OF SALE FOR ECOMMERCE AND CONCIERGE SERVICES OF BREITLING UNITED STATES

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